MS-102: Microsoft 365 Administrator

• Introduction
• Determine the user identity model for your organization
• Create user accounts in Microsoft 365
• Manage user account settings in Microsoft 365
• Manage user licenses in Microsoft 365
• Recover deleted user accounts in Microsoft 365
• Perform bulk user maintenance in Azure Active Directory
• Create and manage guest users
• Create and manage mail contacts

• Introduction
• Examine groups in Microsoft 365
• Create and manage groups in Microsoft 365
• Create dynamic groups using Azure rule builder
• Create a Microsoft 365 group naming policy
• Create groups in Exchange Online and SharePoint Online

• Introduction
• Plan a custom domain for your Microsoft 365 deployment
• Plan the DNS zones for a custom domain
• Plan the DNS record requirements for a custom domain
• Create a custom domain in Microsoft 365

• Introduction
• Examine how automatic client configuration works
• Explore the DNS records required for client configuration
• Configure Outlook clients
• Troubleshoot client connectivity

• Introduction
• Explore the Microsoft 365 permission model
• Explore the Microsoft 365 admin roles
• Assign admin roles to users in Microsoft 365
• Delegate admin roles to partners
• Manage permissions using administrative units in Azure Active Directory
• Elevate privileges using Azure AD Privileged Identity Management
• Examine best practices when configuring administrative roles

• Introduction
• Monitor the health of your Microsoft 365 services
• Monitor tenant health using Microsoft 365 Adoption Score
• Monitor tenant health using Microsoft 365 usage analytics
• Develop an incident response plan
• Request assistance from Microsoft

• Introduction
• Explore Microsoft 365 Apps for enterprise functionality
• Explore your app compatibility by using the Readiness Toolkit
• Complete a self-service installation of Microsoft 365 Apps for enterprise
• Deploy Microsoft 365 Apps for enterprise with Microsoft Configuration Manager
• Deploy Microsoft 365 Apps for enterprise from the cloud
• Deploy Microsoft 365 Apps for enterprise from a local source
• Manage updates to Microsoft 365 Apps for enterprise
• Explore the update channels for Microsoft 365 Apps for enterprise
• Manage your cloud apps using the Microsoft 365 Apps admin center

·        Introduction

• Introduction
• Examine the analytical features of Microsoft Viva Insights
• Explore Personal insights
• Explore Team insights
• Explore Organization insights
• Explore Advanced insights

• Introduction
• Examine identity models for Microsoft 365
• Examine authentication options for the hybrid identity model
• Explore directory synchronization

• Introduction
• Plan your Azure Active Directory deployment
• Prepare for directory synchronization
• Choose your directory synchronization tool
• Plan for directory synchronization using Azure AD Connect
• Plan for directory synchronization using Azure AD Connect Cloud Sync

• Introduction
• Configure Azure AD Connect prerequisites
• Configure Azure AD Connect
• Monitor synchronization services using Azure AD Connect Health
• Configure Azure AD Connect Cloud Sync prerequisites
• Configure Azure AD Connect Cloud Sync

• Introduction
• Manage users with directory synchronization
• Manage groups with directory synchronization
• Use Azure AD Connect Sync Security Groups to help maintain directory synchronization
• Configure object filters for directory synchronization
• Explore Microsoft Identity Manager
• Troubleshoot directory synchronization

• Introduction
• Manage user passwords
• Enable pass-through authentication
• Enable multifactor authentication
• Enable passwordless sign-in with Microsoft Authenticator
• Explore self-service password management
• Explore Windows Hello for Business
• Implement Azure AD Smart Lockout
• Implement conditional access policies
• Explore Security Defaults in Azure AD
• Investigate authentication issues using sign-in logs

• Introduction
• Explore today’s work and threat landscape
• Examine how phishing retrieves sensitive information
• Examine how spoofing deceives users and compromises data security
• Compare spam and malware
• Examine account breaches
• Examine elevation of privilege attacks
• Examine how data exfiltration moves data out of your tenant
• Examine how attackers delete data from your tenant
• Examine how data spillage exposes data outside your tenant
• Examine other types of attacks

• Introduction
• Examine the principles and components of the Zero Trust model
• Plan for a Zero Trust security model in your organization
• Examine Microsoft’s strategy for Zero Trust networking
• Adopt a Zero Trust approach

• Introduction
• Enhance your email security using Exchange Online Protection and Microsoft Defender for Office 365
• Protect your organization’s identities using Microsoft Defender for Identity
• Protect your enterprise network against advanced threats using Microsoft Defender for Endpoint
• Protect against cyber attacks using Microsoft 365 Threat Intelligence
• Provide insight into suspicious activity using Microsoft Cloud App Security
• Review the security reports in Microsoft 365 Defender

• Introduction
• Explore Microsoft Secure Score
• Assess your security posture with Microsoft Secure Score
• Improve your secure score
• Track your Microsoft Secure Score history and meet your goals

• Introduction
• Explore Privileged Identity Management in Azure AD
• Configure Privileged Identity Management
• Audit Privileged Identity Management
• Control privileged admin tasks using Privileged Access Management

• Introduction
• Explore Azure Identity Protection
• Enable the default protection policies in Azure Identity Protection
• Explore the vulnerabilities and risk events detected by Azure Identity Protection
• Plan your identity investigation

• Introduction
• Examine the anti-malware pipeline
• Detect messages with spam or malware using Zero-hour auto purge
• Explore anti-spoofing protection provided by Exchange Online Protection
• Explore other anti-spoofing protection
• Examine outbound spam filtering

• Introduction
• Climb the security ladder from EOP to Microsoft Defender for Office 365
• Expand EOP protections by using Safe Attachments and Safe Links
• Manage spoofed intelligence
• Configure outbound spam filtering policies
• Unblock users from sending email

·      Introduction

·      Protect users from malicious attachments by using Safe Attachments

·      Create Safe Attachment policies using Microsoft Defender for Office 365

·      Create Safe Attachments policies using PowerShell

·      Modify an existing Safe Attachments policy

·      Create a transport rule to bypass a Safe Attachments policy

·      Examine the end-user experience with Safe Attachments

·      Introduction

·      Protect users from malicious URLs by using Safe Links

·      Create Safe Links policies using Microsoft 365 Defender

·      Create Safe Links policies using PowerShell

·      Modify an existing Safe Links policy

·      Create a transport rule to bypass a Safe Links policy

·      Examine the end-user experience with Safe Links

·      Introduction

·      Explore Microsoft Intelligent Security Graph

·      Explore alert policies in Microsoft 365

·      Run automated investigations and responses

·      Explore threat hunting with Microsoft Threat Protection

·      Explore advanced threat hunting in Microsoft 365 Defender

·      Explore threat analytics in Microsoft 365

·      Identify threat issues using Microsoft Defender reports

·      Introduction

·      Explore Microsoft Defender Cloud Apps

·      Deploy Microsoft Defender for Cloud Apps

·      Configure file policies in Microsoft Defender for Cloud Apps

·      Manage and respond to alerts in Microsoft Defender for Cloud Apps

·      Configure Cloud Discovery in Microsoft Defender for Cloud Apps

·      Troubleshoot Cloud Discovery in Microsoft Defender for Cloud Apps

·      Introduction

·      Explore Microsoft Defender for Endpoint

·      Configure Microsoft Defender for Endpoint in Microsoft Intune

·      Onboard devices in Microsoft Defender for Endpoint

·      Manage endpoint vulnerabilities with Microsoft Defender Vulnerability Management

·      Manage device discovery and vulnerability assessment

·      Reduce your threat and vulnerability exposure

·      Introduction

·      Explore the Microsoft Defender for Office 365 protection stack

·      Investigate security attacks by using Threat Explorer

·      Identify cybersecurity issues by using Threat Trackers

·      Prepare for attacks with Attack simulation training

·      Introduction

·      Explore data governance and compliance in Microsoft Purview

·      Protect sensitive data with Microsoft Purview Information Protection

·      Govern organizational data using Microsoft Purview Data Lifecycle Management

·      Minimize internal risks with Microsoft Purview Insider Risk Management

·      Explore Microsoft Purview eDiscovery solutions

·      Introduction

·      Explore archive mailboxes in Microsoft 365

·      Enable archive mailboxes in Microsoft 365

·      Explore Microsoft Purview Records Management

·      Implement Microsoft Purview Records Management

·      Restore deleted data in Exchange Online

·      Restore deleted data in SharePoint Online

·      Introduction

·      Explore retention by using retention policies and retention labels

·      Compare capabilities in retention policies and retention labels

·      Define the scope of a retention policy

·      Examine the principles of retention

·      Implement retention using retention policies, retention labels, and eDiscovery holds

·      Restrict retention changes by using Preservation Lock

·      Introduction

·      Examine Microsoft Purview Message Encryption

·      Configure Microsoft Purview Message Encryption

·      Define mail flow rules to encrypt email messages

·      Add organizational branding to encrypted email messages

·      Explore Microsoft Purview Advanced Message Encryption

·      Introduction

·      Plan for security and compliance in Microsoft 365

·      Plan your beginning compliance tasks in Microsoft Purview

·      Manage your compliance requirements with Compliance Manager

·      Examine the Compliance Manager dashboard

·      Analyze the Microsoft Compliance score

·      Introduction

·      Explore insider risk management

·      Plan for insider risk management

·      Explore insider risk management policies

·      Create insider risk management policies

·      Investigate insider risk management activities and alerts

·      Explore insider risk management cases

·      Introduction

·      Explore Microsoft Purview Information Barriers

·      Configure information barriers in Microsoft Purview

·      Examine information barriers in Microsoft Teams

·      Examine information barriers in OneDrive

·      Examine information barriers in SharePoint

·      Introduction

·      Examine Data Loss Prevention

·      Explore Endpoint data loss prevention

·      Examine DLP policies

·      View DLP policy results

·      Explore DLP reports

·      Introduction

·      Plan to implement Microsoft Purview Data Loss Protection

·      Implement Microsoft Purview’s default DLP policies

·      Design a custom DLP policy

·      Create a custom DLP policy from a template

·      Configure email notifications for DLP policies

·      Configure policy tips for DLP policies

·      Introduction

·      Explore data classification

·      Implement data classification in Microsoft 365

·      Explore trainable classifiers

·      Create and retrain a trainable classifier

·      View sensitive data using Content explorer and Activity explorer

·      Detect sensitive information documents using Document Fingerprinting

·      Introduction

·      Manage data protection using sensitivity labels

·      Explore what sensitivity labels can do

·      Determine a sensitivity label’s scope

·      Apply sensitivity labels automatically

·      Explore sensitivity label policies

·      Introduction

·      Plan your deployment strategy for sensitivity labels

·      Examine the requirements to create a sensitivity label

·      Create sensitivity labels

·      Publish sensitivity labels

·      Remove and delete sensitivity labels